Microsoft Copilot Studio
An agent handles one step and hands back its result. The conditions the maker drew decide what happens next.
Malleable vs. Microsoft Copilot Studio
Copilot Studio builds agents and flows for Microsoft 365. In a flow, an agent handles one step of a path a maker draws. In Malleable, one agent runs the whole operation, and your team decides where it uses judgment.
In common: Both mix AI agents with fixed steps and pause for people.
The main difference
What happens when a case doesn't fit the flow?
Malleable
The AI works out what the case needs, at the steps where your team allows it. If something is missing, it looks it up or asks the right person. The fixed steps still run the same way every time.
Side by side
How they compare
Each row is something you can check in a demo, or in the other tool's docs.
Microsoft Copilot Studio
Malleable
Fixed steps and AI judgment
Microsoft Copilot Studio
A flow a maker draws. The agent handles one step, then the flow decides what happens next.Malleable
An AI agent runs the whole operation and works out cases nobody planned for. Your team locks the steps that must run the same way every time.People outside your company
Microsoft Copilot Studio
Approvals stay in your tenant, or go to licensed guests who sign in.Malleable
Anyone can answer from a secure link, with no account.Bringing in a person
Microsoft Copilot Studio
A maker sets up each request ahead of time.Malleable
Malleable sends them a short form with the context, then waits for their answer.When to choose Malleable
- The work crosses teams and waits on people, inside or outside your company.
- The same work comes up again and again, and parts of it need judgment.
- The people who run it need to change it themselves.