AI you can trust with your team's repetitive work

Your team turns the way they work into a shared plan everyone understands: what the AI does, who it asks, and what needs your OK. Your team hands off the busywork and gets back to the work they were hired for.

A different kind of AI.

It runs your work in stages, like your team does, and follows the same plan every run.

See why →
Vendor invoice review
Starts when an invoice email arrives
  1. 1Match the invoice to the purchase orderAI
  2. 2Email the vendor if anything is missingAI
  3. 3Hold anything off-contract, and say whyAI
  4. 4Controller approvesAsked in Slack. The run waits for the answer.Person
  5. 5Post to NetSuiteAI
Same plan every runChanges go live when your team publishes them
Used by teams atFabletics

Most tools for repetitive work fail.

Automations bury the process.

The steps live in the wiring between six apps. When something breaks, someone does archaeology.

Agents are different each time.

Every run is a fresh guess at the steps. Impressive in a demo, hard to trust on real work.

Custom code becomes unmaintainable.

The process gets locked into code nobody fully understands. Including, soon, whoever wrote it.

Malleable starts from a shared plan.

The plan is how your team does the work, in plain words. The AI follows it every run. Your team sees every stage, approves what matters, and changes it in a sentence when the work changes.

See how Malleable compares →
“Streamlining our workflows used to mean building Rube Goldberg machines across automation tools, and any small change in a spreadsheet would break the whole thing. With Malleable, when something changes upstream, the workflow adapts.”
Efe Torunoglu, Solutions Engineer, Pylon

Walk us through it, like you would a new teammate.

No flowcharts to draw and no code to write. You explain the work, Malleable drafts the plan, and your team checks it.

  1. 1

    Describe it

    Tell Malleable how the work goes, the way you'd brief a new teammate. It drafts the plan: the stages, the people, and what each stage needs before it's done.

  2. 2

    Understand the plan

    Every stage says what the AI does and where a person decides. Lock what must run the same way every time. Leave the rest to the AI's judgment.

  3. 3

    Run it

    Runs start from a form, an email, a message, a schedule or a webhook. The AI follows the plan and brings people in through Slack, Teams or email when a decision is theirs.

  4. 4

    Change it when the work changes

    Say what changed. Malleable updates the plan and tests it before your team publishes it. A change is a sentence, not a project.

Get out of the doing.

Every team has someone who holds the process in their head. They answer the questions, chase the stragglers and fix what broke. With Malleable, that person stops doing the process and starts designing it.

The process stops living in one head.

It's written down where everyone can read it, so new people follow the same plan from day one.

Handoffs stop slipping.

The AI sends the follow-ups, checks the replies, and brings in the right person when a decision is needed.

The team improves the work.

When something changes, the people who know the work change the plan. They don't file a ticket or wait on engineering.

“We save 30 hours a month, which by itself is dramatic for a small team. What's more important is that we now have the space to use our actual experience and give leadership guidance on what needs to happen.”
Gregory Schroeder, Controller, MGT Insurance

Built by the people who do the work.

MGT Insurance

Insurance carrier · Accounting
Before
A three-person accounting team that answers to auditors and regulators, with tools that never fit NetSuite.
After
Over 50 workflows they built themselves, with no engineering involvement: journal entries, overdue bills from Ramp, duplicate payments. 30 hours a month back.

Pathpoint

Wholesale insurance brokerage · Operations
Before
Every policy, carrier and state has different rules, and the business keeps changing.
After
Celeste Di Bartolo runs a 24-person operations team and adds form-review workflows herself, in plain English.
“Most tools help you stand a workflow up. The real work is what happens after.”
Melissa Chi, Chief Operating Officer, Pathpoint

Guidewheel

Factory monitoring · Field operations
Before
Field techs on the road, with hours of busywork after every sensor install.
After
The workflow spread without any training. Now the techs focus on customers and sensors.
“This spread unlike anything we've seen before. We can't get it out of people's hands.”
Lawrence Han, VP of Product, Guidewheel

Pylon

Customer support platform · Post-sales
Before
Multi-week migrations held together by a brittle chain of automations across half a dozen tools.
After
Malleable runs the handoffs from pre- to post-sales, drafts follow-ups with the right docs linked, and checks in on every migration twice a week.
Read the customer stories →

For most of software's history, your team learned the tool.

Software was written once and shipped to everyone, built for an average customer who doesn't exist. Teams bent around it. The workarounds became the real process, and they lived in people's heads.

We think that's ending. When the plan is the source of truth, software can be rebuilt around how your team works, and rebuilt again when that changes.

Building the app is the easy part. People are the hard part. So we build for the people: a plan they can read and changes they approve.

Software that fits the team, and changes when it does.

Why we started Malleable →

Start with one process.

Pick the one your team repeats most. Walk us through it, and see the plan.

Start free in 5 minutes

$50 in free credits. No credit card required. See pricing