Agentic operations, maintained by the people who run them.

How Malleable does it

Your team says which steps always run the same way and where the AI can use judgment. One agent follows those steps for the whole run.

A supplier emails an invoice, and the price is higher than on the purchase order.

Open-ended agents

The agent starts fresh each time, reading the invoice and deciding what it should run. It sometimes has notes for itself, but each run can influence another and there's no audit trail along the way.

Fixed automation flows

The flow runs the same path every time. An AI step can read the invoice, but if nobody built a path for a price change, the run stops or takes the default branch, and someone has to sort it out by hand.

Custom software

Engineers write code for each check, and it does exactly what it was written to do. When the controller adds a rule, it waits on a ticket for whoever maintains the code.

Malleable

Matching the invoice to the purchase order runs the same way every time. The AI decides whether the new price looks like a mistake, using your price list. Anything over a set amount goes to the controller, as a form with the invoice, the purchase order and a recommendation.