All supply chain examples

Supplier delay response

Spots supplier and shipment delays, maps them to the orders and production runs they affect, and asks procurement or planning to approve a recovery plan before anyone is notified.

The operation

When supplier ETAs or shipments slip, map the customer and production impact and draft recovery options from supplier, carrier, order, and inventory data.
Built it in 5 steps. Procurement or planning approves the response in Teams, and Malleable handles the rest.

Starts when

Supplier ETA change or shipment delay
Trigger

Detect Delay

Monitor supplier confirmations, shipment updates, and delivery exceptions.

Coupa
Monitors supplier confirmations and purchase-order updates.
project44
Monitors shipment status and delivery exceptions.

Map Impact

Identify affected orders, production runs, customers, and service risk.

SAP
Maps affected orders, production runs, customers, and service risk.

Find Options

Find alternates, substitutes, expedites, schedule changes, or partial fills.

SAP
Finds alternates, substitutes, and schedule changes in planning data.
project44
Finds expedite and partial-fill options from shipment constraints.

Approve Response

Needs input

Ask procurement or planning to approve supplier/customer response.

Microsoft Teams
Sends the supplier/customer response for approval.

Notify Stakeholders

Send approved updates and log recovery plan.

Coupa
Logs the approved recovery plan and stakeholder updates.
Watching supplier ETAs and shipment exceptions...

Step by step

  1. 1Detect Delay: Monitor supplier confirmations, shipment updates, and delivery exceptions.
  2. 2Map Impact: Identify affected orders, production runs, customers, and service risk.
  3. 3Find Options: Find alternates, substitutes, expedites, schedule changes, or partial fills.
  4. 4Approve Response: Ask procurement or planning to approve supplier/customer response.
  5. 5Notify Stakeholders: Send approved updates and log recovery plan.

What the team gets

  • Delay impact is mapped quickly
  • Recovery options are presented
  • Stakeholders receive approved updates

Apps it uses

  • Coupa
  • SAP
  • project44
  • Microsoft Teams

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