ChatGPT
ChatGPT does, each time. It works out each task from your instructions, so the same task can play out differently from one run to the next.
Malleable vs. ChatGPT
ChatGPT helps people research, write and get things done in their apps. Malleable is for repeat work that follows your team's steps but still needs judgment. Anyone it needs, even outside your company, can answer from a link.
In common: Both start from plain English and work in Slack and Teams.
The main difference
Who decides the steps?
Malleable
Your team does. You describe the work in plain English, and Malleable lays out the steps every run follows. The AI uses judgment only at the steps where you allow it.
Side by side
How they compare
Each row is something you can check in a demo, or in the other tool's docs.
ChatGPT
Malleable
Fixed steps and AI judgment
ChatGPT
The AI works out every step, on every run.Malleable
An AI agent runs the whole operation and works out cases nobody planned for. Your team locks the steps that must run the same way every time.People outside your company
ChatGPT
Only members of your ChatGPT workspace.Malleable
Anyone can answer from a secure link, with no account.Cost at volume
ChatGPT
Every run works out the steps again.Malleable
The steps are worked out once, so each run uses smaller, cheaper models.When to choose Malleable
- The work crosses teams and waits on people, inside or outside your company.
- The same work comes up again and again, and parts of it need judgment.
- The people who run it need to change it themselves.