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How Malleable compares

Malleable vs. automation platforms

Zapier, Workato and n8n follow the paths a builder draws. That works until a case comes up that nobody planned for. In Malleable, an AI agent runs the whole operation and uses judgment where your team allows it.

The main difference

Who decides what happens next?

Say a supplier emails an invoice, and the price is higher than on the purchase order. Here's what happens next in each case.

Fixed automation flows

A builder draws every path ahead of time. AI can fill in a step, but the drawn paths decide what happens next.

With that invoice

The flow runs the same path every time. An AI step can read the invoice, but if nobody built a path for a price change, the run stops or takes the default branch, and someone has to sort it out by hand.

Malleable

Your team says which steps always run the same way and where the AI can use judgment. One agent follows those steps for the whole run.

With that invoice

Matching the invoice to the purchase order runs the same way every time. The AI decides whether the new price looks like a mistake, using your price list. Anything over a set amount goes to the controller, as a form with the invoice, the purchase order and a recommendation.

Side by side

How they compare

Each row is something you can check in a demo, or in the other tool's docs.

Fixed steps and AI judgment
Automation platforms
Fixed paths a builder draws. AI can fill in a step, but the drawn paths decide what happens next.
Malleable
An AI agent runs the whole operation and works out cases nobody planned for. Your team locks the steps that must run the same way every time.
Bringing in a person
Automation platforms
A builder sets up each approval step ahead of time.
Malleable
Malleable sends them a short form with the context, then waits for their answer.
Changing it
Automation platforms
A builder edits the flow, then tests it.
Malleable
Your team says what changed, in plain English. No builder needed.

When to choose Malleable

  • The work crosses teams and waits on people, inside or outside your company.
  • The same work comes up again and again, and parts of it need judgment.
  • The people who run it need to change it themselves.
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